Missed chats and messages are missed opportunities.
With i4 Asia's live chat support service, you can offer live chat services so you can engage with your customers in real-time. It is proven that live chat increases conversions and additional sales.
Our chat support service lets us put a real person to answer your customer inquiries for you. We will help you provide your customers the seamless online shopping experience that they deserve on any of these channels that you're using.
Chat Agents
Our team is equipped with professional, well-trained and proactive chat agents to answer chats and messages for you.
Happy Customers
We make sure to resolve customer service issues leaving them happy before they bounce off your store and even turning them into conversion rate.
With our service
You can now unload this tedious task and focus on making your business even more successful.
Your own company website
Facebook Messenger
Omnichannel Chat Platform
Lazada Chat
Shopee Chat
HOW IT WORKS
Customer visits your store.
Customer engages with our agents.
Our agents answer sales and support queries.
Our agents will email you about out of scope FAQ.
HOW TO GET
STARTED
Order
Chat Support Service by
i4 Asia.
Expect
a confirmation of service email.
Complete
the Onboarding Information Form you received.
Add
our agent as a junior chat user in your seller center.
Some of the companies who availed our live chat service