Trusted by Businesses in the Philippines
Freshwork Products
AI-powered, omnichannel customer service software
Everything you need to redefine your customer support.
Your sales force needs a better CRM.
IT service desk that's
actually simple.
One live chat to rule
them all!
AI-powered, omnichannel customer service software
Everything you need to redefine your customer support.
Your sales force needs a better CRM.
IT service desk that's
actually simple.
One live chat to rule
them all!
WHY i4 ASIA
Why Choose i4 Asia as
your Freshworks Partner
in the Philippines?
i4 Asia is the first partner of Freshworks in the Philippines since 2015.
i4 Asia is the only Premier Reseller and has the most experience with various implementations for Freshworks.
Our
customer-centric approach in finding a solution fit and focus on delivering results, helps ensure a successful implementation.
For our Enterprise customers, we provide a dedicated customer success manager to ensure all your needs are promptly
addressed and attended to.
testimonials
what our customers
are saying
i4 Asia and Freshworks are proud to empower businesses around the world to deliver exceptional customer experiences. But don't just take our word for it—hear from the companies that have transformed their workflows and grown their success with service.
Freshworks has been a game-changer for our team!
"When we first opened our customer service operations during the pandemic, we were plagued by inefficiencies and communication bottlenecks. i4asia's comprehensive suite of services offered a beacon of hope, promising to address our pressing challenges head-on. True to their word, their tailored solutions seamlessly integrated with our existing infrastructure, streamlining workflows and enhancing collaboration among our teams. Thanks to i4asia, our initial hurdles have transformed into opportunities for growth, and our overall satisfaction with their services knows no bounds."
Pau Samonte
Team Lead Customer Support at Toby's Sports
Freshworks has been a game-changer for our team!
“Ever since we started, you have provided the highest software products with even better customer service and you are quick to resolve any issues that arise. Freshservice has modernized our service management while maximizing availability and it truly is a platform that gets everyone on the same page. We look forward for more innovations and platform integrations as we go along in our journey together and hope you will continue to provide such excellent service to us. We could not have improved our service desk without you! Thank you for a favorable partnership in business together, and we look forward to many more.”
Joyce Chan
AVP/Head of Customer Support at Col Financial
Freshworks has been a game-changer for our team!
"But perhaps the most impressive aspect of Freshdesk is its unwavering commitment to customer success. The support team is always responsive, knowledgeable, and eager to assist with any questions or concerns we may have. Overall, Freshdesk has been instrumental in helping us deliver exceptional customer support experiences, and we highly recommend it to any business looking to elevate their customer service game."
Edilene Cabanayan
Customer Support Manager at BuddyBoss
Freshworks has been a game-changer for our team!
"We are able to use the data from freshservice for the KPI and performance incentives of our group, thus strengthening the learning growth of our operations group. With almost 7 years of partnership SMS Global has already established a client partner relationship with both our local and global partner, i4 Asia and Freshworks. Both being open to consultations they're very proactive with our requests and inquiries and both has excellent partner program."
Paolo Christus Maramba
Technical Support Supervisor at SMS Global Technologies
Freshworks has been a game-changer for our team!
"We look forward for more innovations and platform integrations as we go along in our journey together and hope you will continue to provide such excellent service to us. We could not have improved our service desk without you! Thank you for a favorable partnership in business together, and we look forward to many more.”
Gilbert Calalay
Lead/Supervisor at Globe Telecom - Channel Helpdesk
Freshworks has been a game-changer for our team!
“With Freshworks we are able to process requests paperless and even at home, it helped the company a lot especially during the pandemic. It also provided us surety that requests are approved before proceeding to action.”
Paulo C. Muñoz
IT - Head/Supervisor at Eagle Cement Corporation
